Terms of Service

Effective Date: June 5, 2026

By accessing or using the FastSupport.io website and services, you agree to be bound by these Terms of Service. Please read them carefully before using our website or engaging our services.

1. Services

FastSupport.io provides managed IT services, cybersecurity, cloud services, 24/7 IT help desk support, and related technology services to small and mid-size businesses. The specific terms governing any service engagement are set forth in individual service agreements executed between FastSupport.io and each client.

2. SMS Messaging Program

By submitting our contact form at https://fastsupport.io/contact/ and checking the SMS consent checkbox, you agree to receive automated text messages from FastSupport.io at the mobile phone number you provided. These messages may include appointment confirmations, appointment reminders, follow-up messages regarding your IT assessment request, and IT support status updates.

• Message Frequency: Up to 4 messages per month.
• Rates: Message and data rates may apply depending on your mobile carrier and plan.
• Opt-Out: Reply STOP at any time to unsubscribe from all SMS messages. You will receive a single confirmation message and no further messages will be sent.
• Help: Reply HELP for assistance, or contact us at support@fastsupport.io or (804) 587-7977.
• Consent Not Required: SMS consent is not required as a condition of purchasing any service. You may submit the contact form without checking the SMS consent box.
• No Third-Party Sharing: We do not share your mobile phone number or SMS opt-in consent with any third parties for their marketing or promotional purposes.

3. Acceptable Use

You agree not to use our website or services for any unlawful purpose or in any way that violates applicable federal, state, or local laws or regulations. You agree not to attempt to gain unauthorized access to any portion of our systems or networks.

4. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of FastSupport.io and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.

5. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

6. Limitation of Liability

To the maximum extent permitted by applicable law, FastSupport.io shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages.

7. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Virginia.

8. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after any changes constitutes your acceptance of the revised terms.

9. Contact Us

If you have any questions about these Terms of Service, please contact us:

FastSupport.io
Email: support@fastsupport.io
Phone: (804) 587-7977
Website: https://fastsupport.io